There is an old saw that I have heard many, many times about restaurants: “You don’t make any money until your third year.” I don’t know the origin of this saying. And, I have often countered by saying, yes but there are lots of…
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Monthly Archives: March 2015
Business is picking up with nicer weather. That’s good. Since opening I have done no promotion except for social media and charitable donation. That is, until two weeks ago. I have just completed my second week of menu and cheesecake promotion. Basically, five days…
We do not get very many complaints. This is in part because I preach honesty with my customers. If we make a mistake we want to be honest about it and fix it. Basically what I hope we do is preempt any complaint be…
Regular customers are familiar with the family history that is found on Flying Banzini placemats. Well… it’s time for the legend to continue. Perhaps even to grow? Much thanks to the current contributors (Robert Watt, Brenda Chapman, Ian Brown, Sheila Craig, and Kayleigh Brown)…
I would like your feedback on this idea (taken from a National Post op/ed piece by Judy Pollard Smith CLICK HERE). [There is] a new concept restaurant in our city. It’s a kind of a pay it forward place, where those who can have an…
As noted previously, February was tough. March has not been stellar but last week showed signs of recovering. Thursday was a busy day. Friday? Wow. Friday was among our best days ever. We were all feeling positively giddy. Customers, full tables, busy staff… it…
Being a restaurant owner is a little like suffering rapid cycling bipolar disorder. One is emotionally up and down a lot. Particularly when still trying to figure out how to run a restaurant. By the end of 2014, The Flying Banzini was breaking even….
The evolution of The Flying Banzini soft bun. We started with fresh baked buns, brought in daily. But what we initially used was too expensive to be sustainable. Then for a few months we baked our own buns in house. The problem with this…
I just saw a TV ad for Pinty’s Pub and Grill. Nope… it’s not a real pub and grill. It’s frozen food that you prepare at home so that you can have the delicious, incredible pub experience at home. All you need to add…
Everybody likes to complain about the big telephone/internet providers. Please add my name to this list. Sometime between Saturday at midnight and Sunday at noon my Bell internet failed. This is critical to my business because internet connection is required to accept debit/credit payments…