The thing that causes me the most stress is the staff schedule. This is for a lot of reasons, chief among them being that this is what I am really bad at – finicky detail. I tend to be a good macro thinker but…

Dashing around the restaurant delivering meals, pouring water, clearing plates, etc one is often privy to tiny snippets taken completely out of context. The little game I play in my head is to fill in the rest of the conversation… Yesterday has an example….

Salvage something and beat Costa Rica today, England. You can do it! Dignity first! __ One of the problems I seem to encounter almost every day is not getting done what I set out to get done. This is because I am needed to…

Over the weekend I realized that I have a couple of priorities mixed up. When I schedule staff I schedule myself. And, I tend to work a lot at this, of course, minimized labour costs as I am not paying one of my staff…

When I conceived of The Flying Banzini it was originally going to be roast meat sandwiches and gelato. In the course of my education, though, I abandoned gelato in favour of cheesecake. I have access to some remarkable commercial cheesecake recipes and that was…

I have taken to awarding Cool T-Shirt of the Day, Cool Tights of the Day, or Best Dressed Diner of the Day – that sort of thing. You get a cheesecake. I know… The picture above is our first Cool Tattoo of the Day….

When I sat down with my consultants two years ago to explain The Flying Banzini one of the things that I knew what that I wanted the restaurant to operating according to simple systems – algorithms if you will. This is not a brilliant…

I am in the process of reviewing all the aspects of The Flying Banzini. I have learned a tremendous amount over the past 9.5 months about restaurants. I have a lot more to learn. A lot lot more. Perhaps, though, the biggest single lesson…

Photo is Daisy. She was hot, too. I supplied water. Last fall when we opened there were some hot days. The restaurant was REALLY hot at times. I have been ignoring this problem all winter hoping that, well, it wasn’t real. I have been…