The photo is a simple, custom built masterpiece. Roast Chicken with chipotle mayo add bacon and cheddar. I got the follow email (names deleted). My response follows. My guiding principle in customer relations is to be honest and forthcoming. In that regard, when I…

Pulled beef is gone. Roast beef is back. - Very happy to be going back to carved roast beef. Nico has been able to make it consistent and delicious. We marinate it, rub it, sear it, and then roast it to medium. Porchetta is…

Ever since opening we have slowly fine-tuned the menu. The goal is to get to a “final menu” that will remain fixed for between three and six months and focus on fantastic daily specials that Nico is creating. We are almost there but there…

I hope you had a great Victoria Day long weekend. I expect that we will have the patio liquor license today and finally be able to sip a glass of Beyond the Pale on the sidewalk. Hope so… weather looks good. __ My first…

I believe that amended liquor license will arrive today, permitting beer and wine on the patio. I don’t care that it will be cool and maybe rainy, I’m doing it.   Owning a restaurant is a lot like having a child. You love it….

We had a customer in on the weekend who was not happy. His complaint was one we still seem to get frequently and is one that I simply do not understand. He was angry to discover that we do not have waiters and full…

I stopped in at IKEA on my way home from work on Sunday to buy some shelving for my garage. I was helped by a very friendly, efficient young woman, Shaily. After a few minutes I determined what I wanted and continued on my…

So, I looked across the street at The Wood and they had the front windows open. Doh! They beat me to it. If you can’t beat them, join them. Finally a day nice enough to open the front of the restaurant and leave it…

I have a MicroMetrics iPad that is given to customers for a brief survey. One of my questions is: How did you hear about The Flying Banzini, check all that apply. Obviously, the results are not completely scientific since the survey is only filled…

Wednesdays are my day off. This means, of course, that I go in to the restaurant and work – but work on things that I don’t normally work on. Lately my focus has been on the physical requirements of the space. This Wednesday I…