The Flying Banzini

I have a substance abuse problem related to potato chips. I like ‘em. A lot. I eat ‘em. A lot. I am helpless when it comes to potato chips. They are the Devil’s crowbar. My Achilles heel. Etc… So when I find new chips I almost always try them. Yesterday in Winners I bought this […]

I have completed a thorough review of all of our major menu items. Long story made short, we need to raise the price a little bit. Overall I would like to manage a 10% price increase. I am now working through how to do this in a way which is as palatable as possible to […]

I continue to endure a very small loss week in and week out. This is mostly manifested in periodic big expenses. In other words, the daily operating expenses are covered but when a big expense comes along – annual insurance or new AC, for instance – then I have to dig back into my personal […]

I got a Twitter complaint about my historical display in the front entrance way from @TrainerGloria. Ever since putting the display up I worried about it since I knew that, without context, there was the chance that it would be misunderstood. The display is the front page of the Time Columnist from March 15, 1938 […]

The thing that causes me the most stress is the staff schedule. This is for a lot of reasons, chief among them being that this is what I am really bad at – finicky detail. I tend to be a good macro thinker but a poor micro thinker and staff schedules are all about the […]

Dashing around the restaurant delivering meals, pouring water, clearing plates, etc one is often privy to tiny snippets taken completely out of context. The little game I play in my head is to fill in the rest of the conversation… Yesterday has an example. I arrive to clear a plate… Woman number one: “Right. Her […]

Salvage something and beat Costa Rica today, England. You can do it! Dignity first! __ One of the problems I seem to encounter almost every day is not getting done what I set out to get done. This is because I am needed to spend a lot of my time working in the front of […]

Over the weekend I realized that I have a couple of priorities mixed up. When I schedule staff I schedule myself. And, I tend to work a lot at this, of course, minimized labour costs as I am not paying one of my staff to work when I can. Good thinking. Unless this is not […]